Privacy Policy

Who We Are

Our website address is: https://partners.nuacell.com. Nuacell is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your information.

What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Gravatar Privacy Policy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

We collect personal data when you submit a contact form, such as your name, email address, and any other information you choose to provide. This information is kept for customer service purposes but is not used for marketing purposes, unless you give consent.

Cookies

• If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
• If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
• If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to collect anonymized analytics data to help us understand how visitors use our site. This data includes your IP address, browser type, referring/exit pages, and the date/time stamps. For more details, please see the Google Privacy Policy.

WooCommerce

We collect information about you during the checkout process on our store.

What We Collect and Store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
• Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping.
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order and send you the order.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as to:

• Send you information about your account and order.
• Respond to your requests, including refunds and complaints.
• Process payments and prevent fraud.
• Set up your account for our store.
• Comply with any legal obligations we have, such as calculating taxes.
• Improve our store offerings.
• Send you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it and are not legally required to continue to keep it. For example, we will store order information until unsubscribed or deleted for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

Who on Our Team Has Access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased, and where it should be sent.
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds, and support you.

What We Share with Others

We share information with third parties who help us provide our orders and store services to you; for example, Stripe.

Payments

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe Privacy Policy for more details.

Ninja Forms

When you submit a form using Ninja Forms, we collect personal data, including your name, email address, and any other information you provide on the form. This information is used solely for customer service purposes and is not used for marketing without your explicit consent.

Ultimate Member

What Personal Data We Collect and Why We Collect It

Ultimate Member provides you with forms for user registration, login, and profiles. Via these forms, you are collecting personal data from your users. This includes name, email address, and any other information provided during registration. This data is used to manage user accounts and provide a personalized experience.

How Long We Retain Your Data

Registered user information is retained in your website’s database indefinitely. Data can be exported or removed upon user request via the existing WordPress data exporter or eraser. If syncing data to a third-party service (e.g., Mailchimp via our MailChimp extension), data is retained there until unsubscribed or deleted.

Where We Send Your Data

Ultimate Member does not send any user data outside of your site by default. If you have extended the functionality of the plugin (e.g., sending registered user data to MailChimp via our MailChimp extension), this user info may be passed to these external services. These services may be located abroad and outside the EU.

Communications and Marketing

By registering on our website, you consent to receive communications from us. This includes but is not limited to:

– Marketing and promotional materials
– Updates and newsletters
– Important information related to your account and our services

We may use your contact information, including email address and phone number, for these purposes. You can opt-out of receiving marketing and promotional communications by following the unsubscribe link provided in our emails or by contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you important administrative messages.

Who We Share Your Data With

NuaCell reserves the right to disclose health data to third-party companies for purposes of research, analysis, or services related to patient care, while maintaining compliance with applicable data protection laws.

How Long We Retain Your Data

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting requirements. For example, we will store order information until unsubscribed or deleted for tax and accounting purposes.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Additionally, data may be sent to third-party services such as Stripe for payment processing and MailChimp for email marketing if you have opted into these services.

How We Protect Your Data

We take the security of your personal data seriously. We use technical measures such as encryption and security measures like two-factor authentication. The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

What Data Breach Procedures We Have in Place

In the event of a data breach, we have procedures in place for internal reporting and notification. We will inform affected users and relevant authorities as required by law.

What Third Parties We Receive Data From

If we receive data about users from third parties, including advertisers, we will disclose this in our privacy policy.

What Automated Decision Making and/or Profiling We Do with User Data

We do not engage in automated decision-making or profiling with user data on our website.

Industry Regulatory Disclosure Requirements

We comply with industry regulations and additional privacy laws as required.

Contact Information

For privacy-specific concerns, you can contact us at: telomereinfo@nuacell.com